11 01 2008

By Mikhail Tuknov (c) 2008

The current proliferation of social media sites is the most pervasive phenomenon on the Internet today. Not since the dot.com explosion has the there been an Internet trend that is so widespread in its popularity. The comparison with the dot.com growth is in fact one that is made by many industry observers, and while there are a number of clear similarities, there are also some important differences.

It is expected that by early 2008, all the various social media sites will have more than 230 million members. That number is predicted to grow until 2009, with a leveling off on the number of new members expected by 2012.

The combined revenue from these sites, which in 2007 reached almost $970 million, is estimated to balloon to a whopping $2.4 billion by 2012.

Membership growth in social media sites varies greatly from region to region. The Asia Pacific region accounts for the lion’s share of users, with 35% of the total users expected by the end of 2007. EMEA accounts for about 28% of all users, North America follows closely with 25% percent, and the Caribbean and Latin America trails behind with 12% of all users.

With the inevitable crowding of the social media site industry, many observers feel that consolidation of the market is a sure thing. This has given rise to some predictions that the smaller individual social media sites will be swallowed up by the bigger players in the field. Some experts feel however that this is not necessarily the case. In particular, social media sites with a focus on special interests are expected to survive the trend towards consolidation.

The extensive hype and excitement currently surrounding social media sites is perhaps what inspires the comparison to the dot com boom, but in the midst of all the buzz, there is a certain degree of trepidation felt by many as well. While many investors are naturally excited about the potential of social media sites, the fact that these types of web sites have not been proven for the long term is causing some hesitation. The promise of riding on the wave of the next big Internet phenomenon is a tempting prospect, but it is tempered by the uncertainty of social media sites as a long term sustainable industry. The most cautious industry observers have even gone so far as to suggest that most social media sites would do well to hold off on an IPO for the time being.
The founder and chief executive of Facebook, Mark Zuckerberg, has officially stated that despite his company’s spectacular growth, Facebook is still many years away from flotation.

While there is no doubt that social media sites are a genuinely groundbreaking innovation that is changing the way we communicate in many significant ways, past experience with similar Internet phenomena shows that the hyper charged atmosphere of excitement cannot last indefinitely. The industry is currently characterized by easy capital, plenty of media attention and widespread user curiosity – all of which directly boosts creativity – but all that will come to an end eventually.

This does not mean that there is no future for social media sites. On the contrary, the future is just as bright as ever and at this relatively early stage of the game, it is hard to predict just how huge the whole industry can get. What companies and investors should do however is to adapt their approach to be prepared for the changes that will inevitably come in the future.

In a report published in 2007, Ri Pierce of Grove Technology and an analyst at U.K.-based Datamonitor has detailed a few suggestions that will help companies deal with the changes. Many of these suggestions revolve around understanding market strategies and various technological developments.

One of the most important things that companies can do to roll with the punches is formulate a two pronged approach to deal with the hothouse atmosphere that the industry is currently experiencing as well as the eventual cooling off that is sure to follow. This strategy will involve companies becoming more heavily involved in establishing and maintaining the infrastructure that is needed to run these types of web sites. They would also do well to find effective means by which to support social-networking services especially in the aspects of scalability and availability.
As for the social media sites themselves, the most effective means of ensuring continued popularity is through social media optimization. There are a number of ways commonly used to do this but five rules have been particularly effective in attaining this goal. Formulated by Rohit Bhargava, these rules are: Increasing the linkability of your social media site, making the tagging and bookmarking process easy for your audience, rewarding inbound links, helping your content travel, and finally encouraging mashups, which are web applications that combine data from more than one source into a single integrated tool.

About The Author
Mikhail Tuknov offers ppc search engine marketing services http://www.infatex.com.



[?]

Share This



Google Offers Reprieve From Google Hell

20 12 2007

The four-year experiment is over.

Webmasters can stop fretting about Google’s supplemental results – they’re not really there anymore. Google has lifted the veil between indices.

Google introduced its supplemental results in 2003, much to the chagrin of webmasters actively looking to have more of their content indexed for search. In what the company then called “a new Google experiment,” a pair of indexes were created, one for the search engine’s main results, and a second for more obscure queries.

And then four years of confusion ensued – at least for webmasters. The new index appeared to be “where Google puts the trash.”

Though Google repeatedly said that webpages placed in the supplemental index were not placed there because of some kind of penalty, webmasters quickly realized how badly their search traffic suffered.

Though not an outright penalty, voices from inside Google suggested that pages in the supplemental index often had certain things in common: few or no quality backlinks, orphaned pages, URLs with too many parameters, low PageRank, duplicate content, et cetera.

Pages in the supplemental index were not crawled as often, and not returned in the main results unless not enough results were found for a query. Thus, a new SEO focus was on how to get one’s pages out of “Google Hell” and into the main search results.

Back in July of this year, Google stopped labeling them as “supplemental results” as such a label implied that the results were inferior. The crew was in the process of overhauling the system to provide deeper and more continuous indexing with fewer restrictions and a greater ability to handle URLs with more parameters.

This was the first real signal that the supplemental index was on its last legs, as engineers noted that “the distinction between the main and the supplemental index is therefore continuing to narrow.”

Yesterday, even as forums around the net were upset by an apparent increase in the number of pages relegated to the supplemental index, Google’s Yonatan Zunger announced that “the elimination of the artificial difference between indices” was complete.

Zunger writes, “rather than searching some part of our index in more depth for obscure queries, we’re now searching the whole index for every query.

“From a user perspective, this means that you’ll be seeing more relevant documents and a much deeper slice of the web, especially for non-English queries. For webmasters, this means that good-quality pages that were less visible in our index are more likely to come up for queries.”

So that’s good news. Google will search both indexes for all queries rather than only bringing up supplemental results for difficult queries. Zunger said it took “some truly amazing technical feats,” but webmasters no doubt will feel it’s four years overdue.



[?]

Share This



The Top 10 Dumbest Web Site Decisions

11 12 2007

By Kalena Jordan (c) 2007

Having worked with web sites for the past eleven years, I’ve seen a LOT of errors, poor judgment and embarrassing gaffs on the web. Sometimes they are the fault of the client, the web designer, the IT Manager, or the SEO, but human error is always to blame. The saddest thing is that the problems are usually preventable.
Here is a líst of what I consider to be the Top 10 dumbest web site decisions ever, in reverse order, David Letterman style :

10) Misspelling a Domain

Back in the glory days of the late 1990’s when I was working for a large Internet agency, the web designers had responsibility for the registration of domain names on behalf of clients. One particular designer had a face to face meeting with a major client, during which the client asked him to register CarTuneCentral.com (or so he thought!). The staffer did a check and was delighted to see the domain available. He made the purchase and proudly emailed the client.

An hour later his boss called him in to his office to say that he’d had a call from a very frustrated client who *actually* wanted him to register CartoonCentral.com. Needless to say the desired domain wasn’t available and the whole office dined on his mistake for months.

9) Letting the Domain Name Expire

Now what type of company would allow their domain to expire a month after site launch? A very large one, that’s who. I’ll save the company some embarrassment and won’t reveal their name but the site was offline for a total of 2 days while they scrambled to pay their registrar, sort out DNS propagation and cover their tails.

8) Flashing your Cyber Underpants

One of the most common web site management platforms provided by hosting companies used to store the site statistics in a common folder called /statistics/. You could password protect this folder, but the default was to leave it open to the public and so many unwary webmasters unwittingly published full traffic data for their site on the Internet, open to any person who knew where to look.

I learned this the hard way in a public forum from a member who said he had just reviewed my traffic for the previous month and was very impressed. Publishing site statistics for all the world to see is what I call flashing your cyber underpants and I haven’t let it happen again!

7) Publishing Sensitive Company Information

Quite a few companies have been guilty of doing this, including AOL, who published a search data report in 2006 that contained the private details of thousands of AOL customers. Although the report was taken offline within a few days, it had already been mirrored and distributed across the Internet. The fallout eventually led to the resignation of AOL’s Chief Technical Officer.

Although not quite as serious, an ex-client of mine once published a page that had notes on it from the Sales Manager about the best way to strong-arm a customer into purchasing a higher-ticket item. Apparently the web designer didn’t realize the hand-written post-it notes were not part of the web page copy. Duh!

6) Using an Insulting 404 Error Page

I clash with the web design team of one of my clients on a regular basis. Earlier this year, my client completely re-designed their web site and so I recommended they ask their web design team to design a custom 404 error page in case visitors navigated to a page on the old site that no longer existed.

Their web design team put up a message that read:

404 Error. You’ve obviously typed in the wrong URL. Either that or the page you are looking for no longer exists.”

That was it! No apology for the missing page, no recommendatíon to use the navigation to find what they were looking for, just an insulting message that accuses the visitor of being an idiot. Persons viewing that page would be clicking the “back” button as fast as they could.

5) Taking a Site Offline for Maintenance

I find it fascinating that very large sites run by intelligent people still get taken offline for maintenance on a regular basis. Search engines don’t understand the “Back in 15 minutes” sign and the longer the site is down, the bigger the risk.

If search bots try and index a site while it is down, they will most likely assume the previously indexed pages have expired and drop them from the search index. This means that all your hard-earned rankings could be flushed down the toilet until search engines can successfully re-index your site. Surely a mirror site for maintenance periods isn’t that difficult to set up?

4) Buying a Dot Bíz When the Dot Com Was Available

Ok, I’m putting up my hand on this one. I’m not going to reveal the domain but yes, I registered a dot bíz domain back in 2000 when the dot com was actually available. The dot com version of my domain was bought by Yahoo a short time later and turned into a product site. Ack! My excuse is that, at the time, dot bíz sites were rumored to be the next big thing and all companies were being urged to choose them over dot coms. Ok, I was wrong!

3) Allowing a Customer Complaint to Remain on a Site for 12 Months

When I was working as a public relations consultant, I was given the responsibility of re-writing the web copy of a large real estate client. One of the areas I was asked to re-write was the welcome paragraph on the Customer Feedback page where existing customers of the estate agent chain could login and leave comments about their experience.

While writing the copy, I scanned some of the customer feedback and came across an aggressive message left 12 months earlier by an obviously unhappy customer. She had used some of the most colorful language I’ve ever seen (and some that I hadn’t) and very detailed descriptions of how she was going to take her revenge on the company for allegedly allowing a tenant to destroy her house. Nobody in charge of the web site had even noticed the comment and I still wonder how many potential customers would have been put off from using the estate agent after reading it.

2) Switching a Web Site Off for a 3 Week Christmas Vacatíon

Yes, many moons ago, an ex-client of mine decided to take her entire web site offline (without telling me!) while she was on a 3 week vacatíon over Christmas. Only a month earlier, she had paid me $5,000 to optimize it for search engines.

It had just achieved some impressive top 10 results and all the carefully optimized pages were attracting good traffic when she shut it down and replaced the entire site with a 1 page sign that said “closed until after Christmas”. I noticed the traffic and search ranking declines in her stats and was completely flabbergasted when I found the site gone. Her response when I confronted her? “Why didn’t you TELL ME this could happen?”

And the dumbest web site decision I’ve ever witnessed?

1) Promoting a Domain Name You Don’t Own:

My Alma Mater, the University of Newcastle, have spent thousands of dollars on television advertising here in Australia, marketing their new site for online post-graduate coursework: GradSchool Dot Com. There’s only one problem. The domain for this site is actually Gradschool.com.au. They don’t even own Gradschool.com!

Sadly, this glaring marketing error seems to have totally escaped them and they are happily referring to their brand as Gradschool.com on all their marketing material and throughout their .com.au domain. It’s tragic to think of all the potential students typing in Gradschool.com expecting to find the University program. I see that whoever purchased Gradschool.com has slapped up some AdSense code on it so at least somebody will reap the benefits of those thousands of advertising dollars wasted by the University.

Don’t let any of these web site tragedies happen to you. Make sure that your site decisions aren’t in the hands of dummies!
About The Author
Article by Kalena Jordan, one of the first search engine optimization experts in Australia, who is well known and respected in the industry, particularly in the U.S. As well as running a daily Search Engine Advice Column, Kalena manages Search Engine College - an online training institution offering instructor-led short courses and downloadable self-study courses in Search Engine Optimization and other Search Engine Marketing subjects.



[?]

Share This







Your Ad Here
Close
E-mail It