Google Offers Reprieve From Google Hell

20 12 2007

The four-year experiment is over.

Webmasters can stop fretting about Google’s supplemental results – they’re not really there anymore. Google has lifted the veil between indices.

Google introduced its supplemental results in 2003, much to the chagrin of webmasters actively looking to have more of their content indexed for search. In what the company then called “a new Google experiment,” a pair of indexes were created, one for the search engine’s main results, and a second for more obscure queries.

And then four years of confusion ensued – at least for webmasters. The new index appeared to be “where Google puts the trash.”

Though Google repeatedly said that webpages placed in the supplemental index were not placed there because of some kind of penalty, webmasters quickly realized how badly their search traffic suffered.

Though not an outright penalty, voices from inside Google suggested that pages in the supplemental index often had certain things in common: few or no quality backlinks, orphaned pages, URLs with too many parameters, low PageRank, duplicate content, et cetera.

Pages in the supplemental index were not crawled as often, and not returned in the main results unless not enough results were found for a query. Thus, a new SEO focus was on how to get one’s pages out of “Google Hell” and into the main search results.

Back in July of this year, Google stopped labeling them as “supplemental results” as such a label implied that the results were inferior. The crew was in the process of overhauling the system to provide deeper and more continuous indexing with fewer restrictions and a greater ability to handle URLs with more parameters.

This was the first real signal that the supplemental index was on its last legs, as engineers noted that “the distinction between the main and the supplemental index is therefore continuing to narrow.”

Yesterday, even as forums around the net were upset by an apparent increase in the number of pages relegated to the supplemental index, Google’s Yonatan Zunger announced that “the elimination of the artificial difference between indices” was complete.

Zunger writes, “rather than searching some part of our index in more depth for obscure queries, we’re now searching the whole index for every query.

“From a user perspective, this means that you’ll be seeing more relevant documents and a much deeper slice of the web, especially for non-English queries. For webmasters, this means that good-quality pages that were less visible in our index are more likely to come up for queries.”

So that’s good news. Google will search both indexes for all queries rather than only bringing up supplemental results for difficult queries. Zunger said it took “some truly amazing technical feats,” but webmasters no doubt will feel it’s four years overdue.



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The Top 10 Dumbest Web Site Decisions

11 12 2007

By Kalena Jordan (c) 2007

Having worked with web sites for the past eleven years, I’ve seen a LOT of errors, poor judgment and embarrassing gaffs on the web. Sometimes they are the fault of the client, the web designer, the IT Manager, or the SEO, but human error is always to blame. The saddest thing is that the problems are usually preventable.
Here is a líst of what I consider to be the Top 10 dumbest web site decisions ever, in reverse order, David Letterman style :

10) Misspelling a Domain

Back in the glory days of the late 1990’s when I was working for a large Internet agency, the web designers had responsibility for the registration of domain names on behalf of clients. One particular designer had a face to face meeting with a major client, during which the client asked him to register CarTuneCentral.com (or so he thought!). The staffer did a check and was delighted to see the domain available. He made the purchase and proudly emailed the client.

An hour later his boss called him in to his office to say that he’d had a call from a very frustrated client who *actually* wanted him to register CartoonCentral.com. Needless to say the desired domain wasn’t available and the whole office dined on his mistake for months.

9) Letting the Domain Name Expire

Now what type of company would allow their domain to expire a month after site launch? A very large one, that’s who. I’ll save the company some embarrassment and won’t reveal their name but the site was offline for a total of 2 days while they scrambled to pay their registrar, sort out DNS propagation and cover their tails.

8) Flashing your Cyber Underpants

One of the most common web site management platforms provided by hosting companies used to store the site statistics in a common folder called /statistics/. You could password protect this folder, but the default was to leave it open to the public and so many unwary webmasters unwittingly published full traffic data for their site on the Internet, open to any person who knew where to look.

I learned this the hard way in a public forum from a member who said he had just reviewed my traffic for the previous month and was very impressed. Publishing site statistics for all the world to see is what I call flashing your cyber underpants and I haven’t let it happen again!

7) Publishing Sensitive Company Information

Quite a few companies have been guilty of doing this, including AOL, who published a search data report in 2006 that contained the private details of thousands of AOL customers. Although the report was taken offline within a few days, it had already been mirrored and distributed across the Internet. The fallout eventually led to the resignation of AOL’s Chief Technical Officer.

Although not quite as serious, an ex-client of mine once published a page that had notes on it from the Sales Manager about the best way to strong-arm a customer into purchasing a higher-ticket item. Apparently the web designer didn’t realize the hand-written post-it notes were not part of the web page copy. Duh!

6) Using an Insulting 404 Error Page

I clash with the web design team of one of my clients on a regular basis. Earlier this year, my client completely re-designed their web site and so I recommended they ask their web design team to design a custom 404 error page in case visitors navigated to a page on the old site that no longer existed.

Their web design team put up a message that read:

404 Error. You’ve obviously typed in the wrong URL. Either that or the page you are looking for no longer exists.”

That was it! No apology for the missing page, no recommendatíon to use the navigation to find what they were looking for, just an insulting message that accuses the visitor of being an idiot. Persons viewing that page would be clicking the “back” button as fast as they could.

5) Taking a Site Offline for Maintenance

I find it fascinating that very large sites run by intelligent people still get taken offline for maintenance on a regular basis. Search engines don’t understand the “Back in 15 minutes” sign and the longer the site is down, the bigger the risk.

If search bots try and index a site while it is down, they will most likely assume the previously indexed pages have expired and drop them from the search index. This means that all your hard-earned rankings could be flushed down the toilet until search engines can successfully re-index your site. Surely a mirror site for maintenance periods isn’t that difficult to set up?

4) Buying a Dot Bíz When the Dot Com Was Available

Ok, I’m putting up my hand on this one. I’m not going to reveal the domain but yes, I registered a dot bíz domain back in 2000 when the dot com was actually available. The dot com version of my domain was bought by Yahoo a short time later and turned into a product site. Ack! My excuse is that, at the time, dot bíz sites were rumored to be the next big thing and all companies were being urged to choose them over dot coms. Ok, I was wrong!

3) Allowing a Customer Complaint to Remain on a Site for 12 Months

When I was working as a public relations consultant, I was given the responsibility of re-writing the web copy of a large real estate client. One of the areas I was asked to re-write was the welcome paragraph on the Customer Feedback page where existing customers of the estate agent chain could login and leave comments about their experience.

While writing the copy, I scanned some of the customer feedback and came across an aggressive message left 12 months earlier by an obviously unhappy customer. She had used some of the most colorful language I’ve ever seen (and some that I hadn’t) and very detailed descriptions of how she was going to take her revenge on the company for allegedly allowing a tenant to destroy her house. Nobody in charge of the web site had even noticed the comment and I still wonder how many potential customers would have been put off from using the estate agent after reading it.

2) Switching a Web Site Off for a 3 Week Christmas Vacatíon

Yes, many moons ago, an ex-client of mine decided to take her entire web site offline (without telling me!) while she was on a 3 week vacatíon over Christmas. Only a month earlier, she had paid me $5,000 to optimize it for search engines.

It had just achieved some impressive top 10 results and all the carefully optimized pages were attracting good traffic when she shut it down and replaced the entire site with a 1 page sign that said “closed until after Christmas”. I noticed the traffic and search ranking declines in her stats and was completely flabbergasted when I found the site gone. Her response when I confronted her? “Why didn’t you TELL ME this could happen?”

And the dumbest web site decision I’ve ever witnessed?

1) Promoting a Domain Name You Don’t Own:

My Alma Mater, the University of Newcastle, have spent thousands of dollars on television advertising here in Australia, marketing their new site for online post-graduate coursework: GradSchool Dot Com. There’s only one problem. The domain for this site is actually Gradschool.com.au. They don’t even own Gradschool.com!

Sadly, this glaring marketing error seems to have totally escaped them and they are happily referring to their brand as Gradschool.com on all their marketing material and throughout their .com.au domain. It’s tragic to think of all the potential students typing in Gradschool.com expecting to find the University program. I see that whoever purchased Gradschool.com has slapped up some AdSense code on it so at least somebody will reap the benefits of those thousands of advertising dollars wasted by the University.

Don’t let any of these web site tragedies happen to you. Make sure that your site decisions aren’t in the hands of dummies!
About The Author
Article by Kalena Jordan, one of the first search engine optimization experts in Australia, who is well known and respected in the industry, particularly in the U.S. As well as running a daily Search Engine Advice Column, Kalena manages Search Engine College - an online training institution offering instructor-led short courses and downloadable self-study courses in Search Engine Optimization and other Search Engine Marketing subjects.



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How to Create Search Engine Friendly Title and META Tags (Part 1)

28 11 2007

                                                                                               By Kalena Jordan (c) 2007
In this article, I’m going to show you step-by-step how to create search engine optimized Titles and META Tags.   The TITLE Element

TITLE elements, (commonly called TITLE Tags), are one of the most important factors that search engines “look” at when it comes to determining the relevancy of a web page against a search query. In their ranking algorithms, nearly all the major search engines attribute a high relevancy weíght to the content of the TITLE tag.

In the HTML code of a web site, TITLE tags look like this one (for a fictional florist):

<TITLE>Miami Florists - beautiful floral creations made to order.</TITLE>

To view the HTML code of any site, choose “View, Source” from your browser toolbar or right clíck anywhere on the page and choose “view source code”.   The META Description Tag

META Description Tags are designed to describe the content of web pages. Search engine robots will gather up this information when indexing web sites and often use it when referencing web pages in the search listings.

While not all search engines continue to utilize the META Description Tag, a majority of search engines rely on the content of this tag (together with a site’s visible content) to provide information about a site that they can match with search queries. It is therefore important for webmasters to include keywords and phrases in the META description that they would expect searchers to use to find their site content.

In the HTML code of a web site, a sample META Description Tag looks like this:

<META name=”description” content=”Miami Florists create beautiful floral bouquets, arrangements, tributes and displays for all occasions, including weddings, Valentines Day, parties and corporate events. Deliveries throughout Florida.”>

You can view the META Description Tag of a site by viewing the source code.

The META Keywords Tag

While only indexed by a small handful of search engines these days, the META Keywords Tag is still worth including within a site’s HTML code, if only to provide those search engines with as much information as possible about site content.

n the HTML code of a web site, a sample META Keywords Tag looks like this:

<META name=”keywords” content=”flowers, roses, weddings bouquets, florists, floral arrangements, flower deliveries, Valentines Day gifts, Christmas decorations, Mother’s Day, tributes, wreaths, clutches, sprays, in sympathy, funerals, corporate functions, parties, floral displays, Miami, Florida”>

The current lack of support for the META Keywords Tag by so many search engines can be attributed to increasing sp@m abuse by ignorant webmasters. These webmasters thought the keyword tag was a good place to stuff hundreds of keywords in the hope of achieving a higher search ranking, thereby “sp@mming” the search engines with useless, non-relevant data. This prompted many search engines to filter out the META Keywords Tag or lower its importance within the ranking algorithm.

You can view the META Keywords Tag of a site by viewing the source code.

Create Your Optimized Tags

Now, it’s time to create optimized TITLE and META Tags for your site. Let’s start with the TITLE Tag for your Home Page.

Create Your TITLE Tag

Take the líst of target keywords and phrases that you want your web site to be found for in search engines. You should have already allocated them to the appropriate pages of your site to be optimized. I use a spreadsheet for this purpose, but you should use whatever works for you.

Now, open a text file in Notepad or something similar. If you like, you can use an existing sample TITLE Tag as your template. Let’s say our existing Title is:

<TITLE>Miami Florists - beautiful floral creations made to order.</TITLE>

Now take your líst of keywords for the home page and put them in order of importance, with the ones you want to rank highest for at the top. For our fictional florist these are:

- florists Miami
- florists Florida
- wedding bouquets

Now you are simply going to combine these keywords into a sentence or short blurb so they make the best use of the keyword real estate available. Always try to use as few words as possible in your Title Tags, because each additional keyword dilutes the ranking relevancy of all the others.

In this case, I would initially combine the keywords as follows:

Florists in Miami Florida specializing in wedding bouquets

Notice how I’ve got the keywords in the correct order for the search queries? I’ve tried to include the most important keywords towards the start of the tag. There was no need for me to repeat the keyword “Florists” more than once because the sentence I’ve used covers both “Florists Miami” and “Florists Florida”. Most search engines will ignore “in” as a stop word, so it shouldn’t matter that we’ve included it.

Although it’s tempting to put a comma between Miami and Florida, on some search engines commas act as a keyword separator, so we don’t want to use one here because we don’t want “Florists’ and “Florida” to be separated.

Now, there is just one problem with this draft Title. Our 3rd keyword phrase ‘wedding bouquets” is right at the end of the sentence, meaning it may lose some relevancy weíght (search engines consider keywords closer to the start of the tag as the most important). How do we fix this? Let’s try this:

Florists in Miami Florida - wedding bouquets a specialty.

We don’t want to use a period after “Florida” for the same reason that we don’t use a comma. But a hyphen should not make a difference to search engines yet still allow the sentence to read logically to a searcher. So now we have our three target keyword phrases covered in a very short space.

In fact, the above sentence now covers the following keyword combinations:

- florists Miami
- florists Florida
- florists in Miami
- florists in Florida
- florists in Miami Florida
- wedding bouquets
- Miami wedding bouquets
- Florida wedding bouquets

When integrating your keywords, remember that their order is important. If you want your site to have the best possible chance of being found for the search query “Miami florists”, you need to put the keywords in that exact order and not “florists Miami”, because the spider searches the keywords in exact order. Unless they are stop words, also try to avoid using extra words between your keywords.

If you wanted to, you could integrate your company name into the Title tag, but (unless your company name is super short or includes a keyword), don’t sacrifice a keyword to do so. Instead, try placing the company name at the end of the tag so you can be sure that all your important keywords will be indexed first.

In the case of our florist, let’s imagine their name was Funky Florists. We could easily accommodate the name into the beginning of our optimized Title as follows:

<TITLE>Funky Florists in Miami Florida - wedding bouquets a specialty.</TITLE>

It may reduce the keyword relevancy impact very slightly, but including your company name enables you to brand your page, which may be more important to you.

The content of the Title Tag is also what gets saved in a person’s Favorite’s líst when they bookmark your site, so having your company name included is worth considering from a branding perspective.

In Part 2 of this article, I will show you how to create your optimized META Description and META Keywords Tags.
About The Author
Article by Kalena Jordan, one of the first search engine optimization experts in Australia, who is well known and respected in the industry, particularly in the U.S. As well as running a daily Search Engine Advice Column, Kalena manages Search Engine College - an online training institution offering instructor-led short courses and downloadable self-study courses in Search Engine Optimization and other Search Engine Marketing subjects.

——–courtesy of SitePro News



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